The way you speak with people about creating changes or improvements in their life has a major impact on if they are going to be ready to accept your feedback or advice. Whether you are dealing with someone you love about drug abuse, a dangerous or harmful behavior, or any type of emotionally-charged problem, applying or making use of positive or optimistic communication or interaction can have an effect on the way you are noticed or heard.
It is true for healthcare professionals having conversation with clients or patients, medical practitioners speaking to their patients as well as members of the family having conversation with someone they love and worried about. The good thing is that you can find very effective and specific approaches to build a communication or interaction making sure that it will go very well and also that each party in the discussion feel understood and respected.
Even when there’s no “full agreement” at the end but, positive or constructive communication abilities help to move a discussion along successfully as well as work towards developing a strong foundation of value and respect along with a setup for more and more meaningful exchanges later in life. These types of skills or abilities not just not just make it easier to improve interactions about critical issues just like substance use and negative attitudes for example, wasting, gambling or overeating, in addition to that they assist you with small conversations necessary for smooth family performance, like simply just discussing tasks getting completed.
Whenever we state “positive interaction skills” we do not only mean interaction with a sound of happiness and joy. The aim is never to be some cheerleader, instead, it is be helpful and productive and also to develop a connection even when talking about frustrating, mentally charged problems. This means that positive interaction is all about you feeling great regarding how you managed your ways to the issue and also that you met and managed your goals and values in the discussion.
So, first of all, let’s take a look at some of the ideas or suggestions to develop a beneficial communication or interaction.
1. Be brief and quick
Being brief basically gives you the following two meanings:
- Make sure that it stays short.
- Also make sure that it stays on topic or subject.
When angry or upset, every person will surely have the tendency to rise up a bunch of old problems or issues in order to prove or justify their present point. Stay involved in the subject of the time as well as resist tossing in many different and extra topics. Communication gives good result in time when they’re quite focused or concentrated.
2. Be positive
This doesn’t necessarily mean “be happy and nice always.” This suggests avoiding negative or depressing statements, name calling and accusations. These types of conversations will only push you back as well as far away from your purpose or goal. The more important thing is to request for what you are looking for or want rather than the things which you do not want. This may be very hard and challenging and require a specific amount of practice or rehearsal to get right; however this can as well make the world of difference. So try to stay as much positive as much you can.
3. Be specific
Focus on specific incidents or situations, specific behaviors as well as request for something which is measurable and specific. Don’t drag. The clearer you will be, the more chances you will have to get what you’re looking for.
4. Label your emotions or feelings
Allowing the other person to understand what you are feeling or experiencing can actually help in breaking down a couple of walls present between the two of you. Doing this will help that other person develop some trust in you. And he/she will be able to talk about his or her problems more comfortably.
5. Offer them an understanding statement
Tell them that you really understand their situation by saying something which shows that yes you actually understand what they are feeling or going through. This helps a lot. It makes them feel nice and they will surely open up more after knowing that you understand them.
6. Admit partial responsibility
Another important thing that you can do is to admit or accept your part in that scenario. Everybody perform some role, therefore it is really vital that you find a way wherein you contributed. You do not need to take all of the blame, however a little responsibility will surely help or give some benefit.
7. Offer them your help
You are making the request, therefore show that person that you are in all this together. In case they are not the only party that is the cause of action then maybe they say yes to change.
So how exactly can you out all this together? Carefully along with a little practice. Another important and very helpful thing that you can do is to start writing the things that you have to say. It will help you realize that how the things you are going to say would sound. Now that you have written it all so, you can add or remove the things you want. After all the writing, there comes the time for practice.
A few additional communion tips:
- Try to avoid the following words:
- Try to select some appropriate or right time for the discussion. Time, when the other person is calm and willing to talk.
- Don’t get disappointed if the discussion does not go perfectly or as planned. Just stay calm, give it some time and things will surely work out.
We hope these above mentioned tips will be really helpful for you. Do let us now if you have got any other handy tips on how should we discuss the sensitive issues, in the comments below.
We would really love to have your feedback.